Plan Your Visit - The Lume

COVID-19 Update: For the latest information please click here

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IMPORTANT INFORMATION

In preparation for your visit, here are some quick links and information to assist you:

  • Download your ticket beforehand and arrive at least 15 minutes prior to the start of your session.

  • Download the Service Victoria app to ensure you’re prepared to scan the displayed QR codes

  • Add your Digital Covid-19 vaccination certificate to the Service Victoria app

  • Review our COVIDsafe details

  • Visitors must wear a facemask indoors at all times.

  • A cloakroom is available at the MCEC Customer Service Desk next to Goldfields Cafe.

THE LUME Melbourne is a Cash-Free venue, this also minimises potential risk of transmission of COVID-19.

To maintain social distancing try to keep 1.5m apart from other visitors outside your party at all times.

GETTING THERE

THE LUME is conveniently located at Melbourne Convention and Exhibition Centre, South Wharf on the banks of the Yarra River. The main entrance is located at 5 Convention Centre Place, adjacent to the Novotel hotel and DFO – enter via South Wharf main entry. Taxi and Ride Share drop off ranks are located outside our front entrance.

Trams 12, 96 and 109 run every 6-12 minutes and stop outside MCEC on Clarendon Street. Trams 70, 35 and 75 run along Flinders Street stopping on the north side of the Yarra River near the pedestrian bridge to MCEC.

Southern Cross Station on Spencer Street is just a short stroll from the venue, with trains running every 15-20 minutes. Visit the MCEC website to find your best route to THE LUME.

Various bike parking facilities are available at the Melbourne Convention and Exhibition Centre. There are bike hoops located along Convention Centre Place outside Wilson Parking South Wharf and another on Orrs Walk, opposite Polly Woodside.

PARKING

The most convenient parking for THE LUME Melbourne is the South Wharf Retail Carpark or the Melbourne Exhibition Centre Car Park. A flat rate of $12 applies for all visitors to THE LUME.

South Wharf Retail Carpark
Company : Wilson Parking
Opening hours : 24/7 hours
Enter/Exit : Convention Centre Place or Munro Street
Clearance Height : 2.1 metres

Melbourne Exhibition Centre Car Park
Company : Wilson Parking
Opening hours : 24/7 hours
Enter/Exit : Normanby Road
Clearance Height : 2.2 metres

If you have pre-purchased discount parking when booking your session, your parking voucher will appear as a separate ticket on your Ticketmaster Account. Please have your parking ticket barcode ready to scan on your device at the Carpark Entry and Exit.

Discount validation tickets are available from any THE LUME Melbourne team or from the Box Office to discount your parking on the day.

There are also secure car parks located in and around South Wharf including Siddeley Street Carpark, Freeway Carpark and Montague Street Carpark.

ACCESSIBILITY

THE LUME is committed to being accessible to all at the Melbourne Convention and Exhibition Centre. There are accessible toilets, ramps, and lifts throughout the venue, including lift access from the car parks. For more information click here.

The most convenient entrances for visitors to THE LUME Melbourne are located on Convention Centre Place, next to the Novotel Hotel across the road from DFO South Wharf. Once inside the building, you will find The LUME located next to Door 17.

Alternatively, if using the entrance via Clarendon Street, please allow extra time to arrive at THE LUME Melbourne (Approx. 5 mins)

CAFÉ TERRACE 1888

Central to THE LUME Melbourne’s uniquely immersive experience is the evocatively themed Café Terrace 1888 inside the main gallery space.

Paying homage to Van Gogh’s Dutch heritage as well as the inspiration he found in Paris and regional France, the menu reflects classic French café culture with a nod to Dutch cuisine. Small bites, light meals, share plates, children’s dishes, and indulgent desserts will feature, alongside a comprehensive selection of alcoholic and non-alcoholic beverages.

Bookings are not required.

Couple dining at Cafe Terrace 1888 at THE LUME Melbourne

THE SHOP

Visitors to THE LUME Melbourne will have the opportunity to purchase premium, exclusive Van Gogh merchandise, including programs, books, art, apparel, homewares, gifts and accessories as well as Australian-made designer items at The Shop.

Please note that THE LUME Melbourne is a cash-free venue.

 

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