Tickets - The Lume

COVID-19 Update: For the latest information please click here

Tickets On Sale Now!

Ticket prices may vary by day, time, and during peak periods.

Sessions are available to purchase on the hour.

Please note that THE LUME Melbourne is a cash-free venue.

ONLINE

Tickets for Van Gogh at THE LUME Melbourne are now available through Ticketmaster Australia, which is our only authorised ticket seller. Please be aware that THE LUME Melbourne has no obligation to honour tickets purchased via unauthorised resellers, such as Viagogo, eBay, Facebook Marketplace, and Gumtree. These may be invalid tickets and you may be refused entry.

BOX OFFICE OR PHONE

THE LUME Melbourne box office is opened during advertised gallery opening times. Ticket availability at the box office is subject to session capacity.

Call the Ticketmaster Booking Line:

1300 553 265

Mon – Fri 9am – 7pm
Sat/Sun – 9am – 5pm

GROUPS

Discounted group tickets are available for groups of 12+, please book via the Ticketmaster website.

To book your school or groups of 30+,
please click here.

PACKAGES & ADD-ONS

Elevate your experience at THE LUME Melbourne or create an unforgettable gift with one of our special packages.

GIFT CARDS

Give the gift of THE LUME Melbourne! Click the button below to purchase a gift card for the Van Gogh experience for your friends and family.

VAN GOGH EXPERIENCE PROGRAM

Pre-purchase your official program and collect on arrival. Select this option at checkout.

DISCOUNTED PARKING

Pre-purchase your parking through Ticketmaster or collect a validation ticket at the Information Desk to discount your parking at the South Wharf Retail Car Park or the Melbourne Exhibition Centre Car Park. Select this option at checkout.

ACCESSIBILITY

THE LUME is committed to being accessible to all at the Melbourne Convention and Exhibition Centre. There are accessible toilets, ramps and lifts throughout the venue, including lift access from the car parks. Please click here for more information on Accessibility or contact Ticketmaster’s hotline for THE LUME Melbourne on 1300 553 265 to purchase your accessible tickets with a free companion ticket on the provision of a companion card. Service Hours: 7 days, 9:00 am to 5:00 pm

COVID-SAFE

Following the release of the Victorian Government’s Victoria’s Roadmap: Delivering the National Plan and in line with government guidelines, anyone attending MCEC (THE LUME Melbourne) will need to be fully vaccinated.

Anyone over 18 years attending MCEC (THE LUME Melbourne) will need to provide proof of their full vaccination status.

You are considered fully vaccinated against COVID-19 for the purposes of attending THE LUME Melbourne if: you have received both doses of the COVID-19 vaccine, or you have a valid medical exemption to COVID-19 vaccination issued by an authorised medical practitioner, or you are aged under 12.

Great news, you can now link your vaccination status from your MyGov account to Service Victoria App. Please be sure to do this prior to your visit. https://service.vic.gov.au/covid-19/add-covid-19-digital-certificate

If you don’t have a smartphone or are unable to use one, you can provide non-digital proof of vaccination status including an official copy of your Australian Immunisation Register vaccination certificate or a printed copy of your digital vaccination certificate from myGov. You will need to also provide proof of identification.

THE LUME Melbourne is working with the Victorian Government Department of Health to deliver a COVID-Safe experience for everyone. The experience is designed to be a personal journey of exploration allowing visitors to self-distance and provides a contact-free environment. Our top priority is to ensure the safety of our visitors and staff. For more information about venue safety, please click here.

Thank you for your understanding and support in helping to keep everyone safe.

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